Time for all Spot X users to update their firmware. Let’s make certain you know how to do this.
1. Download the device updater to your computer and then install it. By computer I mean a desktop OS, not a mobile OS. Run the program. Do this first. THEN
2. Connect your Spot X and follow the instructions presented.
Again, download the latest version of the updater program first, then connect your device. DO NOT USE an old updater. You must download the newest updater first.
My device appears to be working well after the update.
This is what Spot X says in their latest e-mail:
In our continued effort to ensure the best possible SPOT X user experience, we have made some updates to the device firmware V1.7.14 and the device updater 1.12.8 to improve usability and overall intuitiveness. You need to first download the latest SPOT X device updater. Next, connect and update your SPOT X firmware to start benefiting from these upgrades on your next adventure. Below are some of the update highlights.